Policies | Aimy Couture

Policies & Terms

Aimy Couture

At Aimy Couture, we are committed to delivering a refined and well-structured experience, ensuring the highest level of quality and exclusivity at every stage.

01

Booking & Payment Policy

  • Orders are confirmed upon payment of a deposit to begin the design and production process.
  • As all pieces are custom-made, the deposit is non-refundable once work has commenced.
  • The remaining balance is settled in two or three payments, depending on the design and production timeline.
02

Production & Fittings

  • Each piece goes through multiple stages of development to ensure precision and quality.
  • Fitting sessions are scheduled based on the needs of the design, typically ranging from 2 to 3 fittings, and may increase depending on the complexity of the piece.
  • We are committed to achieving the most accurate fit, ensuring both comfort and a refined final silhouette.
03

Alterations Policy

  • All necessary adjustments are handled during the fitting stages to achieve the desired result.
  • After final delivery, additional alterations are not included, unless reviewed and approved by the team.
04

Cancellation & Returns

  • Due to the nature of our work (custom-made pieces), items cannot be returned or exchanged once production has begun.
  • In the case of cancellation before production starts, partial refunds may be considered upon review.
05

Important Notes

  • All services are by appointment only.
  • Production timelines vary depending on the design.
  • Each piece is created exclusively and is not replicated.